सॉफ्ट स्किल्स किस वर्ष शुरू की गईं?
Soft skills introduced in which year?
A
1999
B
1972
C
2005
D
1991
Explanation
The term "soft skills" was formally introduced in 1972 by the U.S. Army in a training manual. It was used to distinguish non-technical skills—such as leadership, communication, teamwork, and problem-solving—from technical or "hard" skills. Over time, this concept became widely adopted in education, business, and professional training to emphasize the importance of interpersonal and social abilities in various fields.
Correct Answer: B) 1972
